E-Gift Cards are conveniently purchased through our online store ShopWPCreations and you’ll be able to redeem them in any of our Studios or Online (excluding Quebec)
Our Canadian locations (excluding Quebec) are not able to sell Gift Cards in Studio.
If purchasing a Gift Card in Quebec, you must purchase it from each individual location and it is then redeemable at that location and not online.
Yes! All our E-Gift Cards are purchased online and issued their own unique number. They can be redeemed across Canada excluding the province of Quebec.
Most definitely! That being said, our LifeCasting and Raised Impression products require an in studio appointment for us to take the hand/footprint cast or impression. If these are the products that most excite you/the recipient, please be sure to check if there is a location available in that area prior to purchasing your E-Gift Card.
E-Gift Cards are sent via email to whichever email you key in the recipient box. It is recommended that you send to yourself and then forward or print for the recipient. They are only sold electronically through our Shop WP Creations website and cannot be purchased or received from individual location
E-Gift Cards are system generated so they usually arrive in your inbox within a few minutes. If there are payment delays with your credit card processor or with Paypal, this could be delayed further until the issue is resolved.
Please check your junk box. Technology can often be a wonderful thing but with a variety of email servers and filters, it’s not uncommon for any email to go to your junk box, especially if it’s the first time receiving an email from our Shop WP Creations website. If you find our email there, please click it and mark it as not junk so that your system knows we’re friends. We find any Hotmail accounts find our firsts emails in their junk box so in this case, definitely send theE-Gift Card to yourself rather than the recipient.
Our refund policy does not include E-Gift Cards. Therefore please be sure you’re most comfortable with the description/details of our E-Gift Cards prior to purchase. Should you have any questions that weren’t answered, you may email us at info@WPCreations.com and we’ll be happy to help.
They are transferable so should you not have a use for your E-Gift Card, you may simply gift it to another family. Since we have locations all across Canada and people love what we do, you’ll have no problem finding another family who would love this gift!
If you’re purchasing for someone who resides in the province of Quebec or in the U.S., please note that the e-gift cards can only be redeemed online at www.ShopWPCreations.com
WP Creations has two websites. WPCreations.com & ShopWPCreations.com
Our main WPCreations.com website will display all of our products however when you click certain products, it will redirect you to our Shop site as those are available for purchase online. There are however products that are more recommend to buy in studio whenever possible – see below.
Products Requiring an Appointment:
Lifecasting
Raised Impressions
Our ‘Express’ locations do not offer raised impression or lifecasting.
Our products that do not require an appointment but are recommended to book one:
Finger/toeprint or pet print Jewelry
DIY Impression Kits – Winter Months
All of our locations are home based therefore each of our artists require you to contact them to book an appointment. Appointment times vary from one location to the next and are subject to change at any time without notice ….meaning when you’re arranging to come back for future keepsakes or pick ups, the availability might have changed.
You may book an appointment online through our new online booking system here. Find a location nearest you and click their booking link
Our products are precious and a lot of time and care gets put into each piece. It actually takes more time to complete products than to create them therefore appointment availability can often be limited. We want to always ensure we are delivering the best quality and service possible therefore we will never see more clients than we can handle.
You must contact one of our locations to book a an hour to an hour and a half appointment for a LifeCasting Artist to take the moulds of your child’s hands/feet. This will give you and the Artist time to customize the design of your shadow box within our frame and mat color selections. Find a location here
*Our express locations do not offer this LifeCasting option
You must contact one of our locations to book a half an hour to an hour appointment. Our LifeCasting Artist will take an impression of your child’s hands/feet and if you decide to have them framed, you’ll be given time to customize your frame design with our mat and frame color selections. Find a location here
*Our express locations do not offer this LifeCasting option
It is recommended to contact one of our locations to book a 15-30 minute appointment. Our Artist will take an impression of your child’s thumb or toe depending on age and will send it to our jewelry studio to be completed. We take thumb prints over 3 years of age and toe prints under 3 years of age (Reason: prints are usually defined or strong enough under 3 years of age)
Find a location here OR you may also purchase a putty print taking kit and the jewelry through our online store ShopWPCreations
You can purchase any of these style pendants from our online store. Simply upload your image through your ordering process. If you need assistance, you can email info@wpcreations.com. Most of these style pendants vary in size and small details when scanned down might blur together depending on it’s fine details. Thick/dark designs/writing is always best.
You can order your crystals through a local studio here or you can order online at ShopWPCreations.com.
Cash, credit card and e transfers are available at all locations.
Full payment is due at time of appointment.
The question we like to ask you is what would you like to have captured as a memory frozen in time for years to come. Would you prefer having your child cast while their hands/feet are still very small or would you like to capture a milestone? We have cast babies as young as 1 day old to adults at 86. The choice is ultimately yours. …. There may, however, be size restrictions on certain styles of products.
See below for more information
Shadow Boxes/LifeCast Statues/Classic Mini with Casts: Casts for Shadow Boxes and LifeCasts can be done at any age. There may, however, be size restrictions on certain styles. Most shadow box styles contain casts with children under 12 months unless you see it’s a sibling/family shadow box.
Please contact the LifeCasting Artist closest to you, they will be happy to answer any of your questions.
Raised Impressions/Classic Mini with Impression: Hand prints for Raised Impressions up to 5 years of age; footprints up to 1 year old.
Jewelry – Fingerprint Pendants: any age.
Note: young children rarely have detailed fingerprints. As a rule, the younger the child, the smaller and less-detailed the print.
We take a child’s toe print from birth up to 3 years (so we can capture their adorable ‘toe crinkle’) and their thumbprint at 3 years of age and over.
We can also work with ink prints if the person/child is not able to come in for an appointment.
Jewelry – Dog Tag Pendants: any age.
Note: Impressions often look different on Dog Tags as compared to other pendants; there is more surface area surrounding the print, therefore the overall look of the print when in a Dog Tag can look very different than a heart, oval or circle pendant.
We can also work with ink prints if the person/child is not able to come in for an appointment.
Jewelry – Handprint/Footprint Pendants: any age from newborn to seniors
Note: this pendant focuses more on the unique shape of one person’s hand or footprint. Fine lines can often transfer through but it depends on the quality of the ink print provided to us.
You can either provide us with ink prints or one of our artists can take the ink prints for you.
Digital Prints: Any age as we use an ink print of someone’s fingerprint or hand/footprint.
To have one of our keepsake pieces created, you may visit our online store www.ShopWPCreations.com and upload the ink/digital print you would like us to create in your pendant.
Inkless Prints:
Our inkless print kits are amazing in that you can have an ink print created without the use of actual ink! It’s a treated wipe and paper system that is used worldwide to capture child’s hands/feet and fingerprints. This system can be used for any age as our kit includes a 8.5×11 inch paper so as long as your hand/foot fits within this size, you’re good to go.
To have an ink print created, you can either visit one for our studios for them to take the prints for you or you can order your own kit through our online store.
Have your own prints already taken? Great! Visit our online store to see what fabulous keepsakes we can create using any hand/footprint image you have. Simply scan it in during your ordering process. Don’t have a scanner? Pictures are ok however it does cause some problems with some of our keepsakes so we prefer scans. Therefore, you can download any app on your phone to scan your image. Scanner Pro has been an app our artists have used for years.
DIY Impression Kits:
We’re super excited about our DIY Impression kits. These can be done at any age however we recommend for children under 5 years of age. Each kit initially comes with enough material to take 1 hand or foot impression for a child under 12 months. If your child is older than 12 months, you can add a ‘refill’ kit to your initial kit purchase and additional impression material will be given to permit for the larger impression. You may order sever ‘refill’ kits at time of purchase for either larger prints or several prints.
We realize the importance of capturing several special moments of your child’s growth. Therefore we will always encourage you to book an appointment with one of our lifecasting artists to see what fabulous keepsakes they can create for you but we also want you to be a part of these moments too. This is why we have our DIY line so you too can create some of the fun. You can order a kit from one of our studios or from our online store.
How long will my appointment be?
Most appointments are typically an hour but depending on the age of the child and type of frame you’re ordering, the LifeCasting Artist might book you in for an hour. The lifecasting portion of the appointment typically takes far less time than deciding on how you want your item customized.
How should a baby be?
Having baby a little more relaxed can help with your WP Creations’ experience. Therefore, following some of the suggestions below will make your experience with us even more amazing.
How long will my child have to remain still?
Remember, we are trained professionals and have mastered the art of capturing prints of wiggly hands and feet.
Our system of capturing prints and our unique mold material (free of dye or perfume) will make the process easier than you may think.
We will guide you and your child through the process and we will work with you to ensure we capture the best print possible.
My baby/child moves a lot and won’t sit still. Will you still be able to cast them?
Yes, as Canada’s original baby LifeCasting company (since 2001), we have plenty of experience working with babies and children.
In other words – we know what we are doing! If we’re unable to capture the quality piece at your first appointment, we will call you back to try again (although it is rare that we wouldn’t be able to capture your child’s prints at their initial appointment)
I would like an open/closed hand or open/curled toes, is this possible?
There is no way to control the positioning or final placement of the child’s hand or foot. Babies are unpredictable, by nature, and will move freely in our mold material until the “30-second setting period.” The child’s hand/foot position at this ‘set time’ time will determine its final position. The same holds true for our raised impressions. Sometimes the fingers or toes are placed closer together and sometimes they are spread apart.
Although we will try our best, as mentioned above, there are no guarantees on hand/foot placement or positioning. After all, this is what makes it unique to your baby.
For this reason, we cannot offer refunds based on things that are out of our control.
Is your moulding material safe?
The moulding material we use is made exclusively for us; it is a comfortable ‘bathwater warm’ temperature, free of dyes and perfumes, and safe to use on baby’s delicate skin. The hand or foot will be in the (bathwater warm) mold material for approximately 60 seconds in total.
During that time, the child can wiggle and move for the first 20-30 seconds, after which a setting process occurs which turns the liquid into a gel-like solid.
When mold material starts to set, we strive for as little movement as possible in order to capture lots of detail.
During the ‘setting time’ (which lasts approximately 6-10 seconds) we will distract your child until the mold sets to a soft rubber texture.
Remember, even while setting, the temperature is comfortably warm, often young babies do not notice or mind.
After the mold is set, we gently remove the hand or foot from the mold – and your part is done.
What clothing should we wear?
Even though our moulding material comes off extremely easy from baby and children’s delicate skin, it tends to adhere to anything that is porous. So please neither parent or child should wear their best attire. Nor should you bring any facecloths or blankets that are your favourite just in case they should come into contact with our material.
If I’m ordering a LifeCast Statue, what colour/style of granite do you offer?
Every piece of granite, as the Statue it is holding, is unique, no two pieces are alike.
Colours and sizes will vary by location. Please let your local WP Creations’ representative know if you prefer a light or dark colour, as well as a larger or smaller piece of granite. They will do their best to accommodate you, however there is never an exact match.
Do you ship your castings away to be made?
We are proud to say we create all of our castings on-site in our studios and workshops.
This way we can spend careful time and attention on each one as required.
Professional framing is also done on-site.
I have previous WP Creation keepsakes, is there any guarantee that my new keepsake will look exactly like my other ones?
No two children are alike therefore no two keepsakes . Suppliers, paints, materials, engraving options and sizes change and evolve over time.
We cannot guarantee that your new keepsake will look exactly like the others. In fact, it’s safe to say every keepsake will be different therefore there are no refunds on any keepsake which is deemed a quality piece by our head office.
If I’m purchasing unmounted casts or a LifeCast statue, how do I protect them?
Cleaning: When cleaning it is recommended to lightly dust using a cloth or duster. Avoid applying any water or cleaning products to the casts as this can cause them to turn mouldy & deteriorate.
Framing:Discolouration can happen overtime especially if not mounted behind glass in a frame. Therefore the best way to prevent this is to have them mounted in a frame with glass.
Finishing: Our castings come in three finishes; Natural, Sealer and Pearl
Natural Finish: There is no protective coating on the product. Therefore if it comes in contact with water or a water substance you run the risk of damaging the product either through deterioration or causing the product to become mouldy.
Cleaning – Recommended to use a duster or dry cloth
Sealer Finish: Over time if exposed to direct sun the casts could run the risk of turning yellow.
Best to keep your product out of the direct sunlight as well as avoid contact with water or water substances you run the risk of damaging the product either through deterioration or causing the product to become mouldy.
Cleaning – Recommended to use a duster or dry cloth
Pear Finish: Recommended. Our pearl finish is recommended as it is the stronger finish. Over time it keeps its finish however, as with the sealer and natural finishes it is best to keep them out of direct sunlight. Avoid contact with water or a water substance you run the risk of damaging the product either through deterioration or causing the product to become mouldy.
Cleaning – Recommended to use a duster or dry cloth
When will my product be completed and when must I pick it up by?
Shadow Boxes: completed in 8 weeks
LifeCast Statues: completed in 6 weeks
Classic Mini: Completed in 4 weeks
All items MUST be picked up within 3 weeks of being notified they are completed.
Can I add glass to this frame?
No, this frame has been designed to have no glass so that you can touch and feel the casts
What color mats or frames are available?
The mats are available in black or white and the frame is available in black only.
Can I upgrade the frame to a different color mats or frame?
No, that’s what our other frames are for. Customization. This frame is meant to stay simple and priced so low as our supplier is able to mass produce the frame shell and mats.
How long will my appointment be?
Most appointments are typically half an hour. The impressions take only a few seconds and the rest of the appointment is discussing how you want your keepsake customized.
How should a baby be?
Baby should have a full tummy so please feed prior to your arrival. If you are having both raised impressions and castings done, it is best to feed your baby while you’re here and do the raised impression at the very end.
I appreciate your understanding in possibly altering his/her regular schedule for the appointment. Having baby calm during impressions will ensure we get as detailed of prints as possible, and will avoid having to book a second appointment, which may be necessary if quality impressions are not achieved. Similarly, we may have to look at other comparable keepsakes if attempts at good impressions are unsuccessful.
If my keepsake is unframed, do you write their name on it?
Yes we do handwrite your child’s name and age on the back of the keepsake in grey or black coloring.
If I have a ‘Free Raised Impression Voucher’ is there a session fee or minimum purchase required?
No, there is no session fee or minimum purchase and YES it is really FREE!
We want you to experience the joy of getting your child’s impression taken, and to own something we feel you will treasure for a lifetime.
We are also confident you will love your new keepsake so much you tell other Moms and Dads about us and what we do.
All too often we hear from disappointed parents how they wished they had heard of WP Creations when their children were younger.
We are trying to rid the world of disappointed parents who may have missed the chance to capture their young child’s prints and enjoy comparing them as they grow older.
Will you be able to get an open hand for a raised impression?
We receive this question a lot! It’s quite common for a parent to be unsuccessful at getting their child’s hand to stay open; however (remember we are professionals here at WP Creations), we can confidently say that most of the time we are successful at getting an open hand in a Raised Impression.
So… the answer is yes, we will most likely be able to get your child’s hand open. ☺
Can my unframed Raised Impression break?
Unframed raised impressions are similar to a ceramic keepsake and we all know, if dropped, they can shatter.
You can frame it at the time of the appointment, this not only helps reduce your overall costs = you save money! but also reduces the risk of your treasured keepsake getting broken. Don’t risk having your precious keepsake broken as your heart might just shatter too 🙁
Can I bring my Raised Impression back to be framed at a later date?
Yes you can, but full retail pricing will then apply.
Do you ship your raised impressions away to be made?
We are proud to say we create all of our raised impressions on-site in our studios and workshops.
This way we can spend careful time and attention on each one as required.
Professional framing is also done on-site.
I have previous WP Creation keepsakes, is there any guarantee that my new keepsake will look exactly like my other ones?
No two children are alike therefore no two keepsakes . Since our keepsakes are handmade with love, they vary in style with each WP Creations artist. Also, suppliers, paints, materials, engraving options and sizes change and evolve over time which will create the most noticeable difference.
We cannot guarantee that your new keepsake will look exactly like the others. In fact, it’s safe to say every keepsake will be different therefore there are no refunds on our products.
When will my product be completed and when must I pick it up by?
Unframed Impressions: completed in 4 weeks
Framed Impressions: completed in 8 weeks
Classic Mini: Completed in 4 weeks
All items MUST be picked up within 3 weeks of being notified they are completed. [/toggle]
[toggle title=”Before my appointment, what should I know about Sentiments in Silver Jewelry?”]
How long will my appointment be?
Most appointments are typically 15 minutes. The impressions take only a few seconds and the rest of the appointment is discussing how you want your keepsake customized. Handprint/Footprint/Digitalprint/Kids Designs/ Your Notes/Drawings/Soundwaves/Sonograms can be done without an appointment. Find a location nearest you, discuss which product you’d like, scan and email in your image, pay via invoice.
How detailed will the print on my necklace be?
Each of our Silver Print pendants is hand-crafted, therefore no two pieces are alike.
The print you receive will be YOUR loved ones prints captured at the time of your appointment.
It is important to remember that each piece is unique – just as each child and child’s print is unique.
Since your child’s print is unique to them, and no two are alike; therefore, the amount of detail that comes through in the print will vary, both from child to child, as well as differ when comparing children at different ages.
In general, the rule of thumb is: the younger the child, the less-detailed the print.
Having said that, however, we have seen younger babies with very detailed prints, and older babies with very little detail in their prints.
While there is no way to guarantee detailed lines, we can guarantee to capture the shape and grooves and crevices of your child’s print at time of your appointment.
What if my necklace comes back with very little print?
As explained above, there is no way to guarantee a detailed print on your pendant or for your pendant to look exactly like others.
Remember however, the pendant you receive will be that of your child and it will reflect your child’s individuality.
For this reason, as I am sure you can understand, we cannot offer refunds on jewelry.
Can the prints fade over time?
While we would like to say no, we have found on a few rare occasions this has happened. Very fine prints and pendants that are exposed to certain elements can fade over time.
We recommend you not sleep with your pendant on, don’t shower with it, avoid swimming pools, hairspray, perfume etc.
Dark Pendants: Please do not clean the pendant with jewelry cleaner as this will remove the wax coating and oxidizing. Only use the jewelry cloth that is provided at time of purchase.
Shiny Pendants: If you ordered a shiny unoxidized pendant, then you can go ahead and use jewelry cleaner as the natural oxidizing that occurs overtime will yellow your pendant
Do you take the prints for the pendants?
For our toeprint/fingerprint jewelry, we take the print on site. If you only have an ink print of the person you want on the pendant, we can work with that too.
For our handprint/footprint jewelry, you can either provide us with an ink print or we do offer ink printing services using an inkless print kit.
I have previous WP Creation keepsakes, is there any guarantee that my new keepsake will look exactly like my other ones?
No two children are alike therefore no two keepsakes are alike. Suppliers, paints, materials, engraving options and sizes change and evolve over time.
We cannot guarantee that your new keepsake will look exactly like the others. In fact, it’s safe to say every keepsake will be different therefore there are no refunds on our products.
When will my product be completed and when must I pick it up by?
Finger/toeprints: completed in 6 weeks
Hand/footprints: completed in 6 weeks
Kids Designs/Your Notes-Drawings/Sound Waves/Sonograms: completed in 6 weeks
Digital prints: completed in 6 weeks
If purchased through our online store, we can ship directly to you. If purchased in studio, all items MUST be picked up within 3 weeks of being notified they are completed.
How long will my appointment be?
Most appointments are typically 15 minutes. The impressions take only a few seconds and the rest of the appointment is discussing how you want your keepsake customized. Handprint/Footprint/Digitalprint/Kids Designs/ Your Notes/Drawings/Soundwaves/Sonograms can be done without an appointment. Find a location nearest you, discuss which product you’d like, scan and email in your image, pay via invoice.
How detailed will the print on my necklace be?
Each of our Silver Print pendants is hand-crafted, therefore no two pieces are alike.
The print you receive will be YOUR loved ones prints captured at the time of your appointment.
It is important to remember that each piece is unique – just as each child and child’s print is unique.
Since your child’s print is unique to them, and no two are alike; therefore, the amount of detail that comes through in the print will vary, both from child to child, as well as differ when comparing children at different ages.
In general, the rule of thumb is: the younger the child, the less-detailed the print.
Having said that, however, we have seen younger babies with very detailed prints, and older babies with very little detail in their prints.
While there is no way to guarantee detailed lines, we can guarantee to capture the shape and grooves and crevices of your child’s print at time of your appointment.
What if my necklace comes back with very little print?
As explained above, there is no way to guarantee a detailed print on your pendant or for your pendant to look exactly like others.
Remember however, the pendant you receive will be that of your child and it will reflect your child’s individuality.
For this reason, as I am sure you can understand, we cannot offer refunds on jewelry.
Can the prints fade over time?
While we would like to say no, we have found on a few rare occasions this has happened. Very fine prints and pendants that are exposed to certain elements can fade over time.
We recommend you not sleep with your pendant on, don’t shower with it, avoid swimming pools, hairspray, perfume etc.
Dark Pendants: Please do not clean the pendant with jewelry cleaner as this will remove the wax coating and oxidizing. Only use the jewelry cloth that is provided at time of purchase.
Shiny Pendants: If you ordered a shiny unoxidized pendant, then you can go ahead and use jewelry cleaner as the natural oxidizing that occurs overtime will yellow your pendant
Can I wear my necklace all the time? (All day every day)
In the many years we have been selling jewelry we truly find one person’s experience completely different than the rest. Therefore it’s safe to say, the more you treasure it and not expose it to chemicals, fragrances and friction, the more vibrant it will remain. Wearing your jewelry often does prevent tarnishing which is a good thing but it also exposes it to more of natures elements which can wear it down overtime.
It might not quite be the answer you were looking for but our advice is to treat it well and enjoy the memories it gives you.
Do you take the prints for the pendants?
For our toeprint/fingerprint jewelry, we take the print in our studios, or alternatively you can order a putty kit to take the print yourself. The kits can be purchased in studio or online at www.shopwpcreations.com. If you only have an ink print of the person you want on the pendant, we can work with that too.
For our handprint/footprint jewelry, you can either provide us with an ink print, order an inkless print kit, or we do offer ink printing services in studio using an inkless print process.
Will the Swarovski Birthstone Crystals cause any damage to the Fingerprints, Inkless prints or designs?
The Birthstones will sway on the pendant and therefore cause the prints or designs to fade where the friction occurs.
I have previous WP Creation keepsakes, is there any guarantee that my new keepsake will look exactly like my other ones?
No two children are alike therefore no two keepsakes are alike. Suppliers, paints, materials, engraving options and sizes change and evolve over time.
We cannot guarantee that your new keepsake will look exactly like the others. In fact, it’s safe to say every keepsake will be different therefore there are no refunds on our products.
When will my product be completed and when must I pick it up by?
Finger/toeprints: completed in 6 weeks
Hand/footprints: completed in 6 weeks
Kids Designs/Your Notes-Drawings/Sound Waves/Sonograms: completed in 6 weeks
Digital prints: completed in 6 weeks
If purchased through our online store, we can ship directly to you. If purchased in studio, all items MUST be picked up within 3 weeks of being notified they are completed.
Sound Waves – What kinds of images do you prefer?
The pendants are around 1/2 – 3/4″ wide x 1″ tall and are typically in a vertical position unless designer decides otherwise. The longer your sound wave, the smaller the sound wave image will appear on your pendant.
Sound Waves – What kinds sound waves do you recommend?
Common sound wave images are I love you, I love you mom, I love you dad, I love you grandma, I love you grandpa, baby’s sonograms (heart beat), etc.
Your Notes Necklaces & Kids Designs – What kinds of images do you prefer?
Ideally, a paper that is approx. 7″ x 7″ and drawn or written using a Sharpie is the best choice. Having said that, we have done some amazing things with pencil or pen as well. Crayons and paint tend to have thicker lines and when shrunk down, might lose their clarity.
Your Notes Necklaces & Kids Designs – The image I have is larger than 7″ x 7″, what can I do?
Scan and email info@wpcreations.com your image to us so we can give you our professional opinion. Most times a larger image is fine and we can work with it. Remember that the pendant is almost square in size, so chose an image that would suit.
Your Notes Necklaces & Kids Designs – what size is the pendant?
Pendants are approx. 1″ wide x 3/4″ tall
Your Notes Necklaces & Kids Designs – What format do you need my image, note or sketch and how can I send it to you?
You’ll be able to upload your image during your ordering process on our ShopWPCreations online store. jpg, png, pdf is most accepted
When will my product be completed and when must I pick it up by?
Soundwaves: completed in 6 weeks
Kids Designs: completed in 6 weeks
Your Notes: completed in 6 weeks
If purchased through our online store, we can ship directly to you. If purchased in studio, all items MUST be picked up within 3 weeks of being notified they are completed. [/toggle]
[toggle title=”Before my appointment, what should I know about inkless prints of my child’s hands/feet?”]
Is the Inkless Print safe for my child?
Yes, they are commonly used throughout the world in police stations, hospitals and birthing centers etc. This company became the exclusive provider of fingerprint materials for the National Child Identification Program in 2005.
They were also distributed through American Football Coaches Association (AFCA) and the National Children Identification Program to distribute child identification kits to families.
Can I use your Inkless Prints as a tattoo?
This is subjective and we suggest showing your inkless print to your tattoo artist to see if it meets the details they require.
Will the Inkless Print fade over time?
Typically these prints do not fade overtime however we do recommend avoiding leaving them in direct sunlight.
What can I do with my Inkless Prints?
Inkless prints can be used as a keepsake on their own or you can turn your inkless print into one of our products. Currently we can create a sterling silver necklace pendant or dog tag with your prints or have them capture in one of our Crystal products or they may be uploaded when purchasing one of our canvas prints.
Is the Inkless Print safe for my child?
Yes, they are commonly used throughout the world in police stations, hospitals and birthing centers etc. This company became the exclusive provider of fingerprint materials for the National Child Identification Program in 2005.
They were also distributed through American Football Coaches Association (AFCA) and the National Children Identification Program to distribute child identification kits to families.
Can I use your Inkless Prints as a tattoo?
This is subjective and we suggest showing your inkless print to your tattoo artist to see if it meets the details they require.
Will the Inkless Print fade over time?
Typically these prints do not fade overtime however we do recommend avoiding leaving them in direct sunlight.
What can I do with my Inkless Prints?
Inkless prints can be used as a keepsake on their own or you can turn your inkless print into one of our products. Currently we can create a sterling silver necklace pendant or dog tag with your prints or have them capture in one of our Crystal products or they may be uploaded when purchasing one of our canvas prints.
Is the DIY impression kit safe for my child?
Our impression material has been used in our franchise system for over 10 years at almost 50 locations across Canada. However, we don’t recommend your child eat the material and we do recommend you seal it with the provide acrylic sealer or a sealer of your choice.
When should I purchase an impression kit?
Our materials are fresh and therefore should be purchased no sooner than 1-2 months before they are used. We also recommend if you’re ordering online, you make sure it won’t freeze during delivery. Therefore it might be best to avoid winter months.
Can I take an impression of my older child?
Impression kits are recommended for 5 years and younger however the older the person, the more material you’ll need to offset the larger size of print. You’ll also risk your impression breaking if it’s too thin.
Can I take an impression of my child’s hand and foot together or my two children together?
Yes you can. It gets a little tricky but because you’re hand carving your impression material, it can be any required size you need. Just be sure to order enough impression material refill kits for the age of your child/children. We do recommend that this only be done for 5 years of age and younger and that you don’t flatten your material too much or you’re at risk of snapping the impression.
What happens if I didn’t use my impression kit in time and the material has hardened?
You can boil some water and just add a quarter of a teaspoon of boiling water to the bag of impression material. Seal it tightly and knead it in for approx 30 seconds. Wait 24 hours and see if your material is soft enough. If it isn’t soft enough, repeat the steps until the desired softness is obtained. If the material is too soft and sticky, flatten it and let it sit out for 10-15 minutes before you take your impression.
What happens if my impression kit freezes?
You’ll have to drain out the water from our impression material and mix the impression material with your hands for about 2-5 minutes. Your sealer will not be useable and you’ll have to obtain your own acrylic sealer or paint. Therefore it’s recommended not to leave it in vehicles overnight during colder weather nor is it recommended to order online.
What happens if my impression kit doesn’t turn out?
The great news is with a WP Creations impression kit you can re roll your impression material and re do your impressions until you’re satisfied with it! That’s the advantage of having fresh materials to work with. 🙂
Can I take an impression of my pet?
Sure you can! You might want to upgrade your kit depending on the size of the pet. See product description for details
Can I hang my impression after completion?
Yes you can but we do not recommend that it drops as it will break. Perhaps order a few refill kits and make a few impressions. Some to hang, some to give as gifts, and some to put back in the box it came in to tuck away with your child’s memory box.
Can my impression break?
Yes it can break if dropped or if too much pressure is applied to it after creation. You’ll also want to ensure you don’t flatten your material more than is recommended or you risk it snapping. Perhaps order a few refill kits and make a few impressions. Some to hang, some to give as gifts, and some to put back in the box it came in to tuck away with your child’s memory box. We are not able to offer repairs on broken impressions.
Can my impression be framed by a WP Creations artist?
Our DIY kit impressions cannot be framed in any of our frames. When you visit one of our artists, you can have them create a raised impression of your child’s hand/footprint or pet print and then having it framed. Some size restrictions apply.
Are there any refunds on kits?
No DIY is custom to how you work with it. They do not look like our other WP Creations products. If you’re looking for one of our WP Creations keepsakes, please book an appointment with an artist nearest you.
What size picture is required?
Low quality (500KB- 1MB) photo is required
Since the latest technology is used to produce stunning, detailed photos, we are able to use low resolution pictures for the conversion into any crystal piece.
What kind of images should be sent?
Photos with special effects are not generally recommended as they have the potential to show up as a white mark on any of the 2D Crystals – keychains and ornaments.
Does skin color affect the quality or ability to create the crystal?
Skin color plays no role in altering the quality of your crystal keepsake
When will my product be completed and when must I pick it up by?
Any crystal product: completed in 4 weeks
All items MUST be picked up within 3 weeks of being notified they are completed.
If you order online, your crystal will be shipped directly to your home.
What keepsakes can be created for my fur babies?
We can create the following keepsakes:
Do all locations take pet impressions ?
Our express locations do not take impressions for any of our raised impression keepsakes. Also, not all of our locations are pet friendly and might not be able to take the impressions for you.
Travel Fee?
In rare circumstances, an artist might be able to travel to you for pet impressions. Please ask what additional charges might apply.
I am ordering a Shadow Box/Framed Raised Impression with a picture, when is my picture required?
Ideally (in the perfect world), you will bring your picture with you at time of your appointment, this will ensure you will receive your product without delay.
Pictures are required within 4-6 weeks unless otherwise communicated. Realize all our pieces are custom-ordered, therefore that your order cannot be moved further in the process and your frame is not typically ordered until we have your picture.
I am purchasing a Shadow Box/Framed Raised Impression, do you take the picture or do I bring it?
When investing in a timeless keepsake such as a shadow box, it is important to choose a picture with which you’ll be pleased for years to come. We are not photographers and will not be taking your child’s picture. It is up to you to provide us with a picture of your choice; we will then custom-mount it into the frame and seal the back with a dust mat. See above for more detail on when we need your photo for your order.
Why does the picture need to be ‘watermark free’?
Pictures with photographers’ watermarks will not be framed in any WP Creations’ product. This is proprietary to the photographer. You may be asked for a release of copyright should this scenario arise.
How long does it take to have the following items completed?
Unframed Raised Impression: up to 4 weeks
Framed Raised Impression/Shadow Box: up to 8 weeks
LifeCasting and Unmounted Casts: 4-6 weeks
Personalized Jewelry: up to 6 weeks
Notes/Designs/Sound Wave jewelry: up to 8 weeks
Photo Crystals: up to 4 weeks.
Why such long timelines for completion?
All our products are custom-made one-at-a-time, we take a lot of time and care to ensure they are detailed, cleaned, dried, and properly sealed for longevity.
For most items, we must place custom orders for supplies, mats, laser engraving, engraving plates etc.
What if I need my item sooner as it’s being presented as a gift?
If you need your items for an event that is sooner than completion time, feel free to print this cute little poem or choose additional ones here to announce your gift will be coming soon.
How long, after my order is completed, do I have to pick it up?
Because we want you enjoying your unique WP Creations item as soon as possible, and also because we cannot guarantee it’s safety if you leave it with us for an extended amount of time, items MUST be picked up within 3 weeks of completion.
What happens if I do not pick my order up in time?
You are required to pick up your keepsake item within 3 weeks of it’s completion.
We would hate for anything to happen to your treasured keepsake if we have to move it from place to place while we create other customers’ orders; for this reason, we would really appreciate you picking up your items soon after they are ready.
WP Creation Franchise locations are not responsible for possible damages of items picked up after this deadline.
Can you ship a finished product through the mail?
We discourage shipping finished products as you risk extensive damage to your one-of-a-kind keepsake; damage that cannot be undone.
If you are moving to another city, please allow yourself enough time to come and pick up your WP Creations’ keepsake before relocating.
No two children are alike therefore no two keepsakes . Suppliers, paints, materials, engraving options and sizes change and evolve over time.
We cannot guarantee that your new keepsake will look exactly like the others. In fact, it’s safe to say every keepsake will be different therefore there are no refunds on our products.
We offer appointments in our homes (this is both for your convenience and also so we can control the quality of your product).
WP Creations has locations all across Canada, hopefully there is a location close to you.
We are a work-at-home opportunity so you will be coming to a residential area.
It is important we work from our own home studios in order to maintain consistency in air temperature, water temperature and preparation surfaces, as these all affect the quality of the keepsakes.
Early Arrivals
Please arrive 5 minutes early to your scheduled appointment. It is very imperative that this is followed as there are appointments booked before and after yours. This ensures we have a few minutes to get settled and started on the order process and not take time away from the next client. Also, please consider and plan for weather and traffic conditions.
We are a home based business so please refrain from arriving more than 15 before your appointment as we could be getting the rest of our set up or even our kiddos prepared so we can soon give you our best attention.
What happens if I’m more than 15 minutes late to an appointment?
Please call and ask if it’s still ok to come and mention how far away you are. Often if your 15 minutes late, the appointment might have to be rescheduled as another set of parents could be on their way in. This is rare but depending on what you’re ordering, this could happen to you.
What happens if I need to reschedule?
Since most of our materials are prepared in advance, we ask that you give us 24 hours notice to reschedule. Please refrain from rescheduling more than one appointment.
All coupons or promotions must be redeemed at time of appointment and cannot be honoured after payment has been processed.
Sign up for our newsletter here to be included in all the latest product launches, hear about coupons/promotions and get some really awesome recipes, articles and receive a little inbox love from us every month.
